Answer engines
Agents that answer shoppers' research questions.
Examples: ChatGPT, Microsoft Copilot, Google AI Mode.
Retailer agents
Alexa for Shopping builds its answer from your Amazon listing. ReFiBuy finds what's missing and closes the gap before a competitor walks through.
I'm getting into sourdough. Which Dutch oven can take high heat for bread and still work on my induction stove?
Best for bread baking: high heat, induction-ready
Morrow Enameled Cast Iron Dutch Oven, 5.5 Qt
★★★★★ 4.7 (812)
$17900
Your product
Oven-safe to 500°F with the brass knob on, and it works on induction.
Structured basics
400 Degrees Fahrenheit
500 Degrees Fahrenheit, lid and brass knob included
From spec sheet rev. B, oven
Why this change: Spec sheet rev. B rates it to 500°F with the brass knob. 400°F was the old knob's rating and contradicted bullet 2.
Shopper context
Not set
Gas, Electric, Induction, Ceramic Glass
From spec sheet rev. B, cooktops
Why this change: Spec sheet rev. B lists gas, electric, induction and ceramic glass cooktops. The listing named none.
Alexa for Shopping is Amazon's AI shopping assistant, launched in May 2026 when Amazon brought together Rufus and Alexa+.2 It answers shopper questions in the search bar and in chat, narrows a category to a few picks and explains each one.
Listings drift. A part changes and the bullet gets updated, but the attribute doesn't. Now the listing says two things, and AFS has no single answer to give. ReFiBuy drafts one sourced value for each fact for your team to approve.
Before

Morrow Enameled Cast Iron Dutch Oven 5.5 Qt, Sage
AFS answer, before (illustrative): "The Morrow is listed as oven-safe to 500°F, but its temperature rating says 400°F. The listing doesn't say whether it works on induction."
After

Morrow Enameled Cast Iron Dutch Oven, 5.5 Qt, 500°F Oven-Safe, Induction
AFS answer, after (illustrative): "Morrow is oven-safe to 500°F with the brass knob on, and it works on induction."
Find the gaps in your own listings
The Amazon ACO Report scores one ASIN and lists the fixes to make first.
A closed loop for every listing: each fix has a source and a confidence score, your team approves it, and ReFiBuy tracks how your product performs in AFS.
ReFiBuy compares what you sent with what Amazon shows, then scores each ASIN on four readiness checks so your team knows where to start.
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ReFiBuy's agents draft each fix with its evidence and a confidence score.
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Approve, edit or reject each suggestion. Approved fixes reach Amazon the way your team already works.
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ReFiBuy runs shopper-style research prompts and records where your product was positioned.
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ReFiBuy builds on the search work that already sells. Suggestions stay inside Amazon's field limits, and your team reviews each one, so a better title never costs you the phrase shoppers search for.
ReFiBuy suggested
Morrow Dutch Oven for Bread Baking, 500°F, Induction, 5.5 Qt
60 characters
Your team's edit
Morrow Enameled Cast Iron Dutch Oven, 5.5 Qt, 500°F Oven-Safe, Induction
72 characters
Amazon title limit: 75 characters
ReFiBuy's research team, led by Andrew Bell, studied how AFS presents and explains products across 100,000 shopping prompts. The findings describe presentation, not ranking.
That's about 89% of the 64,900 shelves in the study, each named for a shopper need.
64.5% of products leading their own shelf sat below first position in the full answer.
Use-case suitability appeared in 53.58% of AFS explanations, the most common reason.

Sept 30, 2026
The full study: shelves, positions and the reasons AFS gives.
Read on RetailPlaybook →
Oct 7, 2026
Position benchmarks, cited sources and the product details brands can improve.
Read on RetailPlaybook →
Oct 9, 2026
Andrew Bell, ReFiBuy VP of Research, on what 100,000 AFS prompts show.
Listen on RetailPlaybook →Agentic Commerce Optimization (ACO) starts with product data agents can use. What your team approves for Amazon also strengthens your product data for answer engines, personal agents and your own site.
Agents that answer shoppers' research questions.
Examples: ChatGPT, Microsoft Copilot, Google AI Mode.
Shopping agents on a retailer's own site.
Example: Alexa for Shopping on Amazon.
Your own product pages and on-site agents.
Try the enrichment demoAgents that shop for one person, with that person's context.
Example: Meta Muse.
Book a demo and we'll walk one of your ASINs through it: what's missing, what to fix, and how it shows up in AFS.
Prefer to start smaller? Get your free Amazon ACO Report
Nov 27
Black Friday, Alexa for Shopping's first
Amazon doesn't publish how Alexa for Shopping weighs products. In ReFiBuy's study of 100,000 AFS prompts, AFS sorted its picks onto shelves named for a shopper need and explained each pick with product facts. Use-case suitability was the most common reason, followed by materials and ingredients.
Nothing changes without your team's approval. Each suggestion sits next to the value it replaces, stays within Amazon's field limits and can be edited before you approve it, so your team keeps the search terms that already sell.
However your team works today. ReFiBuy's team sets up the route with yours, whether that's an export of the enriched product data, your PIM, or your Seller Central or Vendor Central workflow, so your PIM stays the source of truth. Amazon decides which submitted changes appear on the live listing.
Yes. Your team can start enrichment before connecting your Seller Central or Vendor Central account.
The Amazon ACO Score for one ASIN, its results on four readiness checks (Be Available, Be Findable, Be Trusted and Be Chosen), the findings behind them and the fixes to review first. It assesses the listing. It doesn't show how the product appears in AFS answers.
Monitoring for Alexa for Shopping is in preview. ReFiBuy runs a defined set of shopper-style research prompts from a clean profile with no purchase history, then records how AFS grouped its answer, where your product appeared and which other products shared the answer. ReFiBuy writes the prompts; they aren't collected from shoppers.
Visibility tools report where you show up. ReFiBuy fixes the listing behind the answer: it drafts each change from a source, your team approves it, and ReFiBuy checks how your product shows up in AFS.
Sources
1Amazon, Q3 2026 earnings release, October 29, 2026.
2Amazon, “Meet Alexa for Shopping, your personalized, agentic AI assistant on Amazon,” May 2026.
3Amazon, Q3 2026 earnings call, October 29, 2026 (Andy Jassy), as reported by Modern Retail.
ReFiBuy is not affiliated with Amazon. Amazon, Alexa and related marks are trademarks of Amazon.com, Inc. or its affiliates. Morrow is a fictional product. Its listing, app screens and Alexa answers on this page are illustrative.